Pei Yue
Pei Yue is the Service Director of Que Yue Hui, responsible for service quality management and training system development across all stores. With extensive premium-service management experience, she leads the team to continuously elevate service quality with a professional, nuanced philosophy.
Pei Yue is known for her professional and attentive service philosophy, focusing on service details and customer feelings, leading the team to continuously improve so every guest feels the warmth of home at Que Yue Hui.
Core Achievements
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12+ years of premium-service management experience
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Established a standardized service training system
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Customer satisfaction at 99%
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Service complaint rate reduced by 80%
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Awarded Most Trusted Wellness Brand by Consumers
Work Style
Professional, attentive, and warm. Pei Yue focuses on service details and customer feelings, crafting the ultimate service experience with artisanal quality.
Responsibilities
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Define service standards and quality specs
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Build the training system and talent development
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Oversee service quality and customer feedback
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Optimize service flows and experience design
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Drive service innovation and brand elevation
Follow Us
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[ Craftsmanship ]
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[ Professional Wellness ]
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[ Mind-Body Healing ]
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[ Immersive Experience ]
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[ Immersive Experience ]
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[ 15 Years of Dedication ]
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We’re a team of strategists and creatives working together to deliver impactful, results-driven work.